Effective Date: 21 November, 2024

This Privacy Policy describes how Cord Trading Group Pvt. Ltd. (“we,” “us,” or “our”), the company that owns and operates DreamCarz1 (“the Brand”), collects, uses, shares, and protects the personal information of its users. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

1.1 Personal Information

When you interact with our website or make a purchase, we may collect personal information such as your name, email address, postal address, telephone number, and payment information.

1.2 Usage Information

We may collect non-personally identifiable information about how you interact with our website, such as your IP address, browser type, device information, and browsing behavior.

1.3 Cookies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your preferences for cookies through your browser settings.

Use of Information

2.1 Order Processing

To process and fulfill your orders, including order confirmation, shipment, and delivery.

2.2 Customer Support

To provide customer support and respond to your inquiries and requests.

2.3 Marketing Communications

To send you promotional materials, newsletters, and updates about our products, services, and offers. You may opt out of these communications at any time.

2.4 Personalization

To personalize your experience on our website, recommend products, and provide tailored content and advertisements based on your preferences.

2.5 Analytics

To analyze website usage, monitor trends, and improve our website’s functionality and performance.

Information Sharing

3.1 Service Providers

We may engage trusted third-party service providers to assist us in operating our website and providing our services. These service providers have access to your personal information solely for the purpose of performing their services on our behalf and are obligated to maintain its confidentiality.

3.2 Legal Compliance

We may disclose your personal information if required by law, governmental authority, or to protect our rights, safety, or property.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the absolute security of any information you transmit to us.

Your Rights

You have certain rights regarding your personal information, including the right to access, update, correct, or delete it. If you would like to exercise any of these rights or have any questions or concerns about your personal information, please contact us using the contact details provided below.

Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us, and we will promptly delete such information.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.